Help & Support
Welcome to OnlineDawaBazar Help & Support. We are committed to providing a smooth, secure, and reliable healthcare shopping experience across India.
Our support team is available to assist customers with prescription uploads, medicine-related queries, order assistance, and delivery support.
Monday to Sunday 10:00 AM – 10:00 PM
- •Email Support: onlinedawabazarcare@gmail.com
- •WhatsApp Support: +91 9300090100
- •Website: onlinedawabazar.in
Prescription Assistance
Customers can upload prescriptions directly on our platform for pharmacist review and medicine processing. Our pharmacists assist with:
- –Prescription verification
- –Medicine identification
- –Adding required medicines
- –Generic and branded medicine options
- –Order assistance based on prescription
Order Support
We help customers with:
- –Order placement assistance
- –Order confirmation
- –Order cancellation requests
- –Prescription-based order modifications
- –Medicine availability checks
Order cancellation requests are subject to prescription verification and order processing status.
Delivery Support
OnlineDawaBazar provides delivery services across India. Delivery timelines may vary depending on customer location, medicine availability, and courier serviceability. Customers may contact support for delivery-related assistance and order updates.
Language Support
Customer support is available in:
- –English
- –Hindi
- •Prescription medicines are processed only after pharmacist verification.
- •Certain medicines may require additional checks before dispatch.
- •Availability of medicines and healthcare products may vary by location.
- •OnlineDawaBazar reserves the right to cancel orders that do not comply with prescription or regulatory requirements.
How do I upload a prescription?
Customers can upload their prescription directly while placing the order on the website or may connect on WhatsApp.
Will a pharmacist review my prescription?
Yes. All prescription-based orders are reviewed by a registered pharmacist before processing.
Can I order medicines without a prescription?
Only non-prescription medicines and products can be ordered without a valid prescription.
Do you deliver across India?
Yes, OnlineDawaBazar provides delivery services across India.
How can I contact support?
Customers can contact us through WhatsApp support or email during support hours.
At OnlineDawaBazar, we strive to make healthcare accessible, affordable, and convenient for every customer.